At Bespoke Signature Trips Pvt Ltd (referred to as “we”, “our”, or “us”), we deeply value and are committed to safeguarding the privacy of individuals who interact with us (hereafter “you” or “your”). This Privacy Policy outlines how we handle and protect the personal information that you share with us or that we collect through our website, www.bespokesignaturetrips.com (referred to as “the website”). We are dedicated to maintaining the confidentiality of your data at all times.

This Policy is applicable to anyone who enquires about, intends to purchase, or has purchased any product or service offered by Bespoke Signature Trips Pvt Ltd, whether through our website, corporate office, branch offices, or authorized sales partners. By accessing our website, making a booking, or submitting your personal details to us, you acknowledge and consent to the collection, use, transfer, and storage of such data as outlined in this Policy. If you do not agree with the terms regarding the use of your personal information, we advise against using our website or services.

While using our website or interacting with us through various customer service channels, you may be required to provide certain personal details. These may include, but are not limited to, your full name, contact information (such as address, phone number, and email ID), date of birth, encrypted credit/debit card information including expiry date, bank account details, Aadhar and PAN numbers, passport and visa-related documents (e.g., photographs, business/company credentials, bank statements), passport information (number, issue and expiry dates), mobile number, and professional or qualification details.

We may retain records of your communications with us, including emails or messages. If you contact us via phone, calls may be recorded or monitored for training, quality assurance, and service improvement purposes.

Additionally, we may gather technical data related to your visits to our website, such as IP address, browser type, operating system, location data, and traffic statistics. This information is primarily used for system administration and to generate aggregated reports for advertisers. These statistics do not reveal individual identities.

In certain scenarios, we might need to collect sensitive personal information like details regarding any medical conditions, disabilities, or special needs you may have, supported by relevant medical certificates. This data is collected solely to ensure we can meet your service requirements efficiently during the booking process. It may also be used internally for auditing, research, or analytical purposes.

To enhance your experience, we may utilize cookies and related technologies to personalize content, resolve technical issues, and improve overall usability.

This website uses cookies to differentiate your browsing activity from that of other visitors. Cookies are small data files placed on your device’s hard drive through your browser when you access our site. By default, most browsers accept cookies, but you can manage your cookie preferences or delete them by adjusting your browser settings or using relevant software. Please note that disabling cookies may impact your ability to fully use some features of this website. By continuing to browse our site, you are agreeing to our use of cookies.

Some cookies are necessary for the proper operation of the website and help ensure a smooth user experience, including enabling bookings or purchases and improving service delivery. Other cookies are used to enhance your browsing experience, track website performance, and help us refine and enhance our offerings.

These cookies do not collect any personally identifiable information. The data gathered is anonymous and does not associate your online behaviour with your identity.

We may gather non-personal, anonymous data—such as the pages you visit, services you view or book, and your general click activity—to analyse user behaviour and assess the performance of our advertising efforts. This information is solely used internally and is not shared with third parties.

To tailor our content and offerings to your interests and improve our service, we may use cookies to show you relevant advertisements while you browse our website or send you promotional emails featuring destinations or services that match your preferences. External advertising partners may use standard technologies like pixel tags to track the success of ad campaigns. These tags also collect anonymous data about your visits, helping deliver targeted advertising for products or services that may be of interest to you.

At certain points while browsing our website, you may encounter automatic links that direct you to external websites relevant to specific content or services. These third-party sites may collect combined data regarding your visit to our website and others to display advertisements for products or services that may align with your interests.

Please be assured that we do not share your personal information with these external website operators unless we have received your explicit written consent. However, these third-party platforms may utilize tools such as cookies and pixel tags to gather session-related data, including ads you’ve viewed and your browsing preferences.

It’s important to understand that the presence of these links does not imply any formal partnership or endorsement by Bespoke Signature Trips Pvt Ltd. Once you click on such a link, you will be navigating away from our website, and we are not responsible for the content, accuracy, or practices of these external sites.

We strongly encourage you to review the privacy policies and terms of use of any third-party websites before providing any personal information. Bespoke Signature Trips Pvt Ltd disclaims all responsibility or liability for how these sites collect or use your data.

To enhance the quality and efficiency of our services, your personal data may be shared with our parent company, subsidiaries, affiliated entities, or companies under shared ownership or control. This exchange of information occurs under secure and regulated conditions. In the event of a business merger, acquisition, restructuring, or transfer of ownership—either partially or in full—your personal data may be passed on to the relevant successor entity.

Additionally, we may share your personal details with service providers directly involved in fulfilling your travel arrangements—such as hotels, airlines, destination management companies, transport providers, or other relevant vendors. By proceeding with your booking or purchase, you grant us permission to share your information with these third parties. However, we recommend reviewing the individual privacy policies of these service providers, as the way they handle your data is beyond our control or responsibility.

Your information may also be disclosed to strategic partners such as banks, insurance companies, international SIM card providers, visa facilitation centres, and other third-party associates as required for specific services you opt for.

Furthermore, we may disclose your personal data when mandated by legal obligations. This includes but is not limited to, compliance with court orders, legal proceedings, or to assert or defend legal rights in good faith. Any such disclosure will only be made when deemed reasonably necessary in accordance with the law.

We may use the details provided by you while making an enquiry or completing a booking/purchase on our website to reach out to you via phone or email with relevant information, offers, or updates related to the product or service you showed interest in. At any time, you have the right to opt out of receiving such communications by sending an unsubscribe request to the following email addresses:

rajneesh@bespokesignaturetrips.com
domestic@bespokesignaturetrips.com
If you have opted in to receive marketing messages from us, we may email you promotional content related to our services and offerings. Your contact details will not be shared with third parties for marketing purposes, except with our group companies, and only with your explicit consent.

As part of our promotional initiatives, we may organize contests, giveaways, or sponsored activities where you can win exciting travel-related rewards. For these events, we may collect your contact information and responses to survey questions, which we use to notify winners and enhance our services. You may also receive marketing emails, newsletters, updates on new products, and exclusive deals as part of our ongoing promotional campaigns.

We highly value your suggestions, opinions, and feedback. To better understand your preferences and enhance our services, we may conduct online surveys. These surveys are typically anonymous unless otherwise specified, and participation is voluntary. However, your input is encouraged, as it helps us make meaningful improvements to both our website and offerings.

Additionally, by participating in our tours, you grant us permission to use photographs taken during your travels for promotional and advertising purposes, including publication on our website and related marketing materials.

While we implement robust security measures to safeguard your personal data, it is important to understand that data transmission over the internet is not entirely secure. As such, any information you send through the internet is done at your own risk. Our website employs advanced protection protocols, including Secure Socket Layer (SSL) encryption, to ensure that all information you share with us is securely transmitted and stored on our protected servers.

Although we strive to maintain the highest standards of data security, no online system can guarantee absolute protection. We are committed to doing our utmost to keep your information safe, but Bespoke Signature Trips Pvt Ltd cannot be held liable for any unauthorized access or interception of your personal data or communications by third parties.

By using our website or proceeding with a booking or purchase, you acknowledge and accept these limitations. Certain areas of the website are accessible only through a secure login process. You are responsible for keeping any passwords—whether issued by us or created by you—private and confidential. Sharing your password with others is strongly discouraged.

You retain the right to withdraw your consent for us to use or store your personal information. However, doing so may limit your access to parts of the website or prevent us from delivering certain services to you.

All products, concepts, designs, our brand name “Bespoke Signature Trips Pvt Ltd,” and our logo are original creations and the exclusive property of our company. We hold legally registered Trademarks, Copyrights, and Watermarks under the name of Bespoke Signature Trips Pvt Ltd and its Directors. You acknowledge and agree not to use, reproduce, or display any of our protected intellectual property without obtaining prior written permission from us. Any unauthorized use or infringement of our intellectual property rights will result in appropriate legal action.

You are solely responsible for ensuring that all information you provide is truthful, accurate, and complete. Bespoke Signature Trips Pvt Ltd shall not be liable for verifying the authenticity or correctness of the data submitted by you.

By accessing, browsing, or using this website, including conducting transactions or submitting any personal information, you agree to abide by the most current version of our Privacy Policy in effect at that time. Please note that this policy may be updated or modified without prior notice, and it is your responsibility to review the latest version periodically.

If you believe that we have not upheld the principles outlined in our Privacy Policy, you may contact us at the following email addresses: rajneesh@bespokesignaturetrips.com or domestic@bespokesignaturetrips.com. We will make every reasonable effort to promptly investigate and address your concerns.